Engaging with quality improvement of KAMEDA’s rice crackers

Rice

Rice is the basics of Japanese dietary culture. Niigata is famous for rice production in Japan. KAMEDA SEIKA has developed as the leader of the rice cracker industry in Niigata. KAMEDA SEIKA is committed to delivering consistent quality and deliciousness to many consumers through various technological innovations. We are also committed to working hard for safe and secured manufacturing of rice cracker, pursuing excellence in quality in every process from the procurement of raw materials, to product development/production and sharing consumers’ opinions/requests.

'Raw Materials' 'Development & Manufacturing' 'Customer Service' = 'Safety & Security'

Raw Materials

Every raw material in every product undergoes severe quality control by checking suppliers’ standard warranty. Such raw materials as rice, peanuts, and soybeans are inspected and analyzed both internally and externally, KAMEDA SEIKA works with suppliers to ensure the sufficient traceability.

Peanut Farm
Peanut Farm

Development & Manufacturing

Various tests such as sensory, moisture, fats and oils deterioration are conducted during product development. Double and redoubled contamination preventive measures are conducted at manufacturing plants, including employees’ thorough hand-washing and wearing designated workers’ uniform, utilization of air showers and automated shutters. In addition to inspection by color sorters and X-ray inspection system, the inspection by human sense is also conducted. Our food taste inspectors certified through the company’s examination check the quality every hour by tasting everything from raw materials to finished products.

Quality Inspection
Quality Inspection

Customer Service

Our quality control efforts continue after the sales of our products. All the opinions or requests sent to our customer service department from consumers are fed back without exception to the relevant plants and departments to be utilized for quality improvement or the development of more satisfying new products.

Customer Service Department
Customer Service Department